Delivery

At Kymou, we strive to provide fast, reliable shipping so you can enjoy your purchases as quickly as possible.

1. Processing Time

All orders are processed within 1–2 business days. You will receive a confirmation email once your order is processed and ready for shipment.

2. Delivery Time

We aim to deliver your order within 7 days from the date of dispatch. In some cases, depending on product availability, shipping destination, or customs processing, delivery may take up to 14 days.

3. Shipping Methods

We work with trusted shipping partners to ensure your items arrive safely and on time. You will receive tracking information once your order has shipped so you can monitor its progress.

4. Shipping Fees

Shipping fees, if any, will be displayed at checkout. Certain promotions or products may include free shipping.

5. International Shipping

We ship worldwide, but delivery times may vary depending on the destination country and customs regulations. Any import duties, taxes, or customs fees are the responsibility of the recipient.

6. Lost or Delayed Packages

If your package is lost or delayed beyond the estimated delivery time, please contact us here. We will work with our shipping partners to resolve the issue promptly.

7. Order Changes

Once an order is placed, we cannot guarantee changes to shipping address or items. Please double-check all order details before completing your purchase.